Refund policy

Electronic Returns

• All electronic devices, including calculators, can be returned within 30 days of purchase if unused and in original packaging.
• Product packaging cannot be opened or damaged.

Merchandise and Gift Returns

• Clothing and gift items must be returned within 30 days of purchase. If you exceed the 30 days, there is an exception to receive a store credit if approved.
• All items must be unused, unwashed, and with tags attached
• Gift cards are non-refundable.

Course Related Supplies Returns

• Course related supplies including Art Kits and Course Notes/Lab Manuals may be returned two weeks after the start of a semester. We will not accept any returns that appear to be used or missing components.  Receipt is required.

Shipping Return Policy

• Shipping costs are non-refundable.

Price Adjustment Policy

• If you find a current lower price within 7 days after purchase, we will adjust your payment to the lower price, upon request.

Exchanges/Returns

To complete an exchange or return please follow the below steps:

• Note: For exchanges, the customer must pay the shipping to the Spartan Store. The Spartan Store will ship the exchange back for free. For returns, the customer is responsible for paying to ship the item back. If the item is damaged in transit, please email spartanstore@ycp.edu.
• Include a copy of your order confirmation in the package.
• You may submit a return request under your order in your Spartan Store account and your request will be reviewed. If you qualify for a return, we will send you a return label and deduct the return label cost from your return. 
• If you choose to send the return back on your own, please send it with your carrier of chose to the address below. 

Send your return product(s):

York College of PA
Spartan Store
441 Country Club Rd
York, PA 17403