FAQs
The York College Online Bookstore, powered by TextbookX, operates completely online and can be visited at ycp.textbookx.com. Students visit the website to order online and have their textbooks shipped to their home or to campus while digital course material access is emailed.
All courses, required materials, and pricing options are displayed in a personalized, easy-to-use page when you log in with your MyYCP account.
Receive FREE SHIPPING on retail orders over $49 (not including marketplace)
Student Online Bookstore FAQ
- Log into your personalized Online Bookstore page here.
- How to select and purchase your course materials here.
- How to find the elibrary, track your order and do a return here.
- How to post & sell your textbooks on the Marketplace here.
For additional questions, click here or contact the Online Bookstore Help Team at 855-955-0398.
York College – Akademos Abandonment Policy It is the policy of York College of Pennsylvania that textbooks and related Online Bookstore orders must be picked up from the Spartan Store location by the person named in the “Ship To” field in which the order was filled. Your York College student ID or other form of ID is required at the time of pick up. Reasonable efforts will be taken to notify the student that their item is available for pick up by the Spartan Store and the Online Bookstore. The York College Spartan Store may store your items for no more than 60 calendar days past the first day of the current semester. Any textbook or other items that are not claimed by the student within that time frame shall be deemed abandoned. At that time, the institution has sole discretion to sell or otherwise dispose of the abandoned items in any manner it deems appropriate. Under no circumstances will these book charges be refunded or waived. If the materials are subject to a rental agreement, York College is not required to return the materials to the company. The school is not responsible for any additional charges imposed on the student for failure to return materials subject to a rental agreement. The student agrees to absolve and hold York College harmless for the abandoned items. For additional questions about this policy, please send inquiries to asmith156@ycp.edu or customerexperience@textbookx.com.
1. Log into Canvas.
2. From the dashboard, select any of the courses.
3. Under “Support and Training” on the left, click on “Digital Course Materials”.
4. This will open the VitalSource dashboard where digital course materials from all courses can be
accessed.
5. Click on the material you wish to access and you will be taken to that material.
a. First time users may need to set up an account on the publisher’s website. This is a one- time process.
If any additional assistance is needed, check out this brief instructional video, or reach out to the Online Bookstore Customer Support Team at 855-955-0398 or the Spartan Store at 717-849-1699.
Returns are easy at the Spartan Store! Your receipt and the original form of payment will be needed for all returns.
Electronic Returns
- Computers are non-returnable.
- All other electronic devices, including calculators, can be returned within 60 days of purchase if unused and in original packaging.
- Product packaging cannot be opened or damaged.
Merchandise and Gift Returns
- Clothing and gift items must be returned within 60 days of purchase.
- All items must be unused, unwashed, and with tags attached
- Gift cards are non-refundable.
Course Related Supplies Returns
- Course related supplies including Art Kits and Course Notes/Lab Manuals may be returned two weeks after the start of a semester. We will not accept any returns that appear to be used or missing components. Receipt is required.
Shipping Return Policy
- Shipping costs are non-refundable.
Exchanges
To complete an exchange please follow the below steps
Note: For exchanges, the customer must pay the shipping to the Spartan Store. The Spartan Store will ship the exchange back for free.
- Include a note inside your package with the following: Your full name, phone number, and e-mail address
Send your return product(s) to the address below:
York College of PA
Spartan Store
441 Country Club Rd
York, PA 17403
Student Union Building - Lower Level
441 Country Club Road
York, PA 17403
717.849.1699
If you find a current lower price within 7 days after purchase, we will adjust your payment to the lower price, upon request.