FAQs
The York College Online Bookstore, powered by TextbookX, operates completely online and can be visited at ycp.textbookx.com. Students visit the website to order online and have their textbooks shipped to their home or to campus while digital course material access is emailed.
All courses, required materials, and pricing options are displayed in a personalized, easy-to-use page when you log in with your MyYCP account.
Receive FREE SHIPPING on retail orders over $49 (not including marketplace)
Student Online Bookstore FAQ
- Log into your personalized Online Bookstore page here.
- How to select and purchase your course materials here.
- How to find the elibrary, track your order and do a return here.
- How to post & sell your textbooks on the Marketplace here.
For additional questions, click here or contact the Online Bookstore Help Team at 855-955-0398.
York College – Akademos Abandonment Policy It is the policy of York College of Pennsylvania that textbooks and related Online Bookstore orders must be picked up from the Spartan Store location by the person named in the “Ship To” field in which the order was filled. Your York College student ID or other form of ID is required at the time of pick up. Reasonable efforts will be taken to notify the student that their item is available for pick up by the Spartan Store and the Online Bookstore. The York College Spartan Store may store your items for no more than 60 calendar days past the first day of the current semester. Any textbook or other items that are not claimed by the student within that time frame shall be deemed abandoned. At that time, the institution has sole discretion to sell or otherwise dispose of the abandoned items in any manner it deems appropriate. Under no circumstances will these book charges be refunded or waived. If the materials are subject to a rental agreement, York College is not required to return the materials to the company. The school is not responsible for any additional charges imposed on the student for failure to return materials subject to a rental agreement. The student agrees to absolve and hold York College harmless for the abandoned items. For additional questions about this policy, please send inquiries to asmith156@ycp.edu or customerexperience@textbookx.com.
1. Log into Canvas.
2. From the dashboard, select any of the courses.
3. Under “Support and Training” on the left, click on “Digital Course Materials”.
4. This will open the VitalSource dashboard where digital course materials from all courses can be
accessed.
5. Click on the material you wish to access and you will be taken to that material.
a. First time users may need to set up an account on the publisher’s website. This is a one- time process.
If any additional assistance is needed, check out this brief instructional video, or reach out to the Online Bookstore Customer Support Team at 855-955-0398 or the Spartan Store at 717-849-1699.
Returns are easy at the Spartan Store! Your receipt and the original form of payment will be needed for all returns.
Electronic Returns
- Computers are non-returnable.
- All other electronic devices, including calculators, can be returned within 60 days of purchase if unused and in original packaging.
- Product packaging cannot be opened or damaged.
Merchandise and Gift Returns
- Clothing and gift items must be returned within 60 days of purchase.
- All items must be unused, unwashed, and with tags attached
- Gift cards are non-refundable.
Course Related Supplies Returns
- Course related supplies including Art Kits and Course Notes/Lab Manuals may be returned two weeks after the start of a semester. We will not accept any returns that appear to be used or missing components. Receipt is required.
Shipping Return Policy
- Shipping costs are non-refundable.
Exchanges
To complete an exchange please follow the below steps
Note: For exchanges, the customer must pay the shipping to the Spartan Store. The Spartan Store will ship the exchange back for free.
- Include a note inside your package with the following: Your full name, phone number, and e-mail address
Send your return product(s) to the address below:
York College of PA
Spartan Store
441 Country Club Rd
York, PA 17403
Student Union Building - Lower Level
441 Country Club Road
York, PA 17403
717.849.1699
If you live in Maryland and choose to get your order shipped to you, you will pay tax on all items within your order. If you live in Maryland, but choose in-store pick up, you will not pay tax.
If you find a current lower price within 7 days after purchase, we will adjust your payment to the lower price, upon request.
Taking Control of Credit Card Debt
If you are making only the minimum
monthly payment on your credit card, you’re doing yourself a huge
disservice. Instead, take the necessary
steps to get your credit card debt under control.
Signs You Could Be Heading for Trouble
- Depending on credit to pay for the basics like food and utilities
- Responding to offers to transfer balances from one card to another
- Increasing your limits
- Leaving no cushion in your financial life for even a small or unplanned expenditure
- Making only minimum monthly payments
- Ignoring credit card statements (or other bills)
- Maxing out all your credit cards
Fixing the Problem
You don’t have to face this alone. It’s easy to lose control of your spending, but there are ways to regain control. Gaining control involves taking deliberate positive steps and possibly even getting help.
The first step is to take a realistic assessment of your budget. If you haven’t set up a budget, now is the time to begin. You can also track your spending using an excel spreadsheet to create a budget. Knowing what money is coming in (income) and what money is going out (expenses) is critical when determining steps to fix the problem. The internet is a great source for student budget templates.
Consider using the credit card with the most favorable terms and limit the number of credit cards you have -- too many open lines of credit may have a negative impact on your credit score.
What Improves a Credit Score?
- Paying bills on time.
- Having a small outstanding balance in proportion to total credit lines
- Having a reasonable number of credit cards.
What Hurts a Credit Score?
- Missing payments or failing to pay at least the minimum amount due.
- Having delinquent accounts.
- “Maxing out” your credit cards.
- A short credit history
- Declaring bankruptcy
Benefits of Good Credit
Being creditworthy may provide you with easier access to credit. You may also benefit from:
- The ability to purchase a product or obtain a service that may not otherwise be affordable if it had to be
paid for upfront. - It may be easier to rent an apartment, especially if the tenant is likely to pay their rent on time.
- It can be more convenient (or safe)
to not carry large amounts of cash. - The peace of mind that comes from
having emergency funds for unexpected expenses. - Simplified recordkeeping with possibly only one monthly bill.
- Optimal interest rates, terms, and a reduction in the costs associated with loans, credit cards, insurance and other financial resources.
Consequences of Poor Credit
Poor credit may result in several negative consequences. Some examples may include:
- Failing to qualify for the purchase of a home, car, or another “big-ticket” item.
- Paying more for a loan because of
higher interest rates and fees. - Limited opportunities to access
different types of financial resources such as loans, credit cards, insurance, etc. or possibly difficulty entering or obtaining contractual
agreements.
Tips for Wisely Managing Credit
- Pay your bills on time. This makes
up the largest part of your credit score. - If possible, pay your bill in full each month, or at least pay more than the minimum due. When possible, apply extra payments toward the highest interest rate debt.
- Limit the amount of debt on open lines of credit and limit the number of new lines of credit. Credit inquiries impact credit score.
- Don’t close all your existing accounts or lines of credit. The length of credit history has an impact on your credit score.