Online Bookstore FAQs
York College is excited to introduce an improved textbook program called the STAY (Spartan Textbook Affordability at York) Program. This program is designed to make getting your required course materials easier and aims to reduce the cost of course materials while increasing accessibility and convenience for all students.
Textbooks and course materials will be included as a per credit charge on the tuition statement to ensure that students receive the best prices and are prepared for classes on the first day.
All full & part-time undergraduate students are automatically enrolled in the program with the option to opt out until the term drop/add date. Once the student has successfully registered for the upcoming term, materials are compiled, and physical textbooks are mailed to campus and digital course material access information is emailed.
Is STAY for all terms?
No, it will only be offered for FALL and SPRING terms only.
Summer term students will purchase their materials from the online bookstore.
Can I purchase textbooks from the Spartan Store?
No. The Spartan Store does not carry textbooks (physical or digital) for purchase. Students will be notified via email that their materials have been delivered to the Spartan Store and ready to pick up once they arrive on campus.
York College STAY Program Info:
Online Bookstore and Customer Support: ycp.textbookx.com
Physical Course Material Delivery Location: Spartan Store – Lower-Level Student Union Building
Digital Course Materials: Canvas and VitalSource Bookshelf (e-Library)
FAQ & Information page coming soon.
For additional questions, click here or contact the Online Bookstore Help Team at 855-955-0398.
York College – Akademos Abandonment Policy It is the policy of York College of Pennsylvania that textbooks and related Online Bookstore orders must be picked up from the Spartan Store location by the person named in the “Ship To” field in which the order was filled. Your York College student ID or other form of ID is required at the time of pick up. Reasonable efforts will be taken to notify the student that their item is available for pick up by the Spartan Store and the Online Bookstore. The York College Spartan Store may store your items for no more than 60 calendar days past the first day of the current semester. Any textbook or other items that are not claimed by the student within that time frame shall be deemed abandoned. At that time, the institution has sole discretion to sell or otherwise dispose of the abandoned items in any manner it deems appropriate. Under no circumstances will these book charges be refunded or waived. If the materials are subject to a rental agreement, York College is not required to return the materials to the company. The school is not responsible for any additional charges imposed on the student for failure to return materials subject to a rental agreement. The student agrees to absolve and hold York College harmless for the abandoned items. For additional questions about this policy, please send inquiries to asmith156@ycp.edu.
1. Log into Canvas.
2. From the dashboard, select any of the courses.
3. Under “Support and Training” on the left, click on “Digital Course Materials”.
4. This will open the VitalSource dashboard where digital course materials from all courses can be
accessed.
5. Click on the material you wish to access and you will be taken to that material.
a. First time users may need to set up an account on the publisher’s website. This is a one- time process.
If any additional assistance is needed, check out this brief instructional video, or reach out to the Online Bookstore Customer Support Team at 855-955-0398 or the Spartan Store at 717-849-1699.
Returns are easy at the Spartan Store! Your receipt and the original form of payment will be needed for all returns.
Electronic Returns
- Computers are non-returnable.
- All other electronic devices, including calculators, can be returned within 60 days of purchase if unused and in original packaging.
- Product packaging cannot be opened or damaged.
Merchandise and Gift Returns
- Clothing and gift items must be returned within 60 days of purchase.
- All items must be unused, unwashed, and with tags attached
- Gift cards are non-refundable.
Course Related Supplies Returns
- Course related supplies including Art Kits and Course Notes/Lab Manuals may be returned two weeks after the start of a semester. We will not accept any returns that appear to be used or missing components. Receipt is required.
Shipping Return Policy
- Shipping costs are non-refundable.
Exchanges
To complete an exchange please follow the below steps
Note: For exchanges, the customer must pay the shipping to the Spartan Store. The Spartan Store will ship the exchange back for free.
- Include a note inside your package with the following: Your full name, phone number, and e-mail address
Send your return product(s) to the address below:
York College of PA
Spartan Store
441 Country Club Rd
York, PA 17403
Click here to learn more about our STAY program!